Placeholder draft — this policy requires legal review before launch.

Privacy Policy

Last updated: June 11, 2026

Who we are

Senior Safety Checks is operated by Big Solutions LLC, a Minnesota limited liability company (“we,” “us”). This policy explains what we collect and how we use it.

What we collect

We collect the information needed to run daily check-ins: your name, email, and (optionally) mobile number; your loved one's name, phone number, timezone, and check-in schedule; emergency-contact names and contact details; and the text of check-in replies.

What we do not collect

We do not collect health or medical data, and we do not track anyone's location — there is no GPS, no device, and no app. Check-in replies are stored as plain text exactly as sent.

How we use it

Solely to deliver the service: sending check-ins, recording replies, running escalation, and showing history on your dashboard. We use service providers (Twilio for SMS/voice, Resend for email, Stripe for payments, PostHog for product analytics) to operate the service. We never sell your data.

Retention

Check-in history is retained for 1 year, then automatically deleted. If you delete your account, all data is permanently purged after a 30-day grace period.

Your rights (including CCPA)

You can export your check-in history as CSV from the dashboard at any time, and delete your account from Settings. California residents may additionally request access to or deletion of their personal information by emailing support@seniorsafetychecks.com.

Contact

Questions? Email support@seniorsafetychecks.com.